Last updated: 04/10/2026

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1. SESSION RULES & TIMING.

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1.1. In person Personal Training sessions will be 60 minutes in length unless specifically stated and agreed with Lift-AF.

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1.2. Online programme check-ins will be 30 minutes long unless specifically stated and agreed with Lift-AF.

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1.3. All sessions will run at the scheduled time (including scheduled online check-ins) and will finish on time. Any time missed due to lateness to the session will be forfeited, unless under extreme circumstances and at the discretion of Lift-AF.

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1.4. Clothing worn to sessions must be suitable, safe and comfortable for exercise. Clients unsure of the appropriate clothing can contact Lift-AF via: WhatsApp, Email or Contact form (all available on the contact page of Lift-AF.com)

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2. PAYMENTS & EXPIRY

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2.1. Monthly Packages (4, 8, 12 sessions) must be paid in full 48 hours before the first training session or bookings may not be upheld. As per cancellation policy 3.3. if payment is made within 72 hours of training no cancellation refund is possible.

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2.2. Monthly package sessions must be used within 1 month of the first session on a rolling basis. Changes and extensions to this are subject to the discretion  of Lift-AF and must be pre-approved before the first training session.

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2.3. Pay as you go sessions must be paid in full on booking.

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2.4. Monthly Online training must be paid in full on sign up to training. Frequency and dates will be approved by Lift-AF on consultation.

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2.5. Extensions to this without pre-approval apply only to major life events like serious illness, injury or pregnancy that you did not know of prior to payment. 

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3. CANCELLATIONS

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3.1. Clients must give at least 24 hours to reschedule in-person training or Online check-ins.

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3.2. Pay as you go clients must give 48 hours notice to cancel sessions to be eligible for refund.

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3.3. Monthly package clients (in person or online) must give 72 hours notice prior to the first session of the month/ renewal of online package to be eligible for refund (first month only) or to cancel any further direct debits.

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3.4. Cancellations with less than 24 hours notice will forfeit the session fee, unless due to major illness or injury, that the client did not know of prior to booking the session. The refund/ rescheduling of the sessions is at the discretion of Lift-AF.

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3.5. Lift-AF is also entitled to sick days and holiday. If this impacts a clients scheduled training Lift-AF will notify you as soon as is possible and reschedule at no cost to the client.

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4. HEALTH & SAFETY

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4.1. Clients must fill out a Physical Activity Readiness Questionnaire (PAR-Q) honestly and to the best of their knowledge prior to any training commencing.

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4.2. Clients must fill out any other important, health, emergency contact etc. forms that Lift-AF or JD Gyms (applies to in- person only) deem necessary prior to any training commencing. Clients will be informed of these during the initial consultation.

 

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5. GARENTEES

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5.1. Lift-AF ensures they will train clients to the best of their ability and use the appropriate methods of training deemed suitable for the clients ability and goals.

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5.2. Results of this training are NOT guaranteed, as progress is determined by multiple factors including the clients dedication and effort both in training sessions and outside of them. 

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6. GYM ACCESS & FEES

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6.1. In person clients must maintain a valid membership for JD Gyms Coventry, as this is where Lift-AF operates from and is insured to do so.

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6.2. Gym entry and fees are entirely separate from Lift-AF training fees and are not payable to the same place or included in any training fees Lift-AF offers.

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6.3. Clients must adhere to JD Gyms Coventry gym rules, code of conduct, etiquette and opening hours. 

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6.4. Lift-AF does not take any responsibility for any gym membership fees online clients purchase when partaking in training. Accommodations will be made for any clients that do not wish to access gym facilities.

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6.5. Online clients must adhere to the rules, code of conduct and opening hours of the facility they wish to train in and Lift-AF takes no responsibility of any violations of these.

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7. SCHEDULING & FACILITY AVAILABILITY

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7.1. Any closures of JD Gyms Coventry that happen unexpectedly (e.g. for maintenance or holidays) that fall on scheduled training days will be rescheduled at no extra cost to the client.

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7.2. In person sessions scheduled during peak gym hours (usually weekday 6am-9am and 5pm-8pm, times may vary) are subject to equipment availability and exercises may be modified to account for any equipment not available.

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7.3. Online clients are responsible for scheduling their own training using the training plans given to them by Lift-AF. Check-ins will still go ahead as planned regardless of if training was completed, unless rescheduled in the appropriate time as per the cancellation policy 3.1.

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8. LIABILITY

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8.1. Lift-AF is not responsible for any injuries caused by faulty or inappropriately used gym equipment owned by JD Gyms (in person) or any facility used by online clients.

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8.2. The client acknowledges that any type of training, training in public and commercial spaces carries inherent risks, including accidental collisions or trips caused by other gym users.

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8.3. The client will sign the 'informed consent' form given to them in the initial consultation prior to any training commencing.